We're here for you.

We take the safety of your belongings very serious, while we also know that accidents do happen. Rest assured knowing that your Tote is protected and backed by the Totable Guarantee. We are committed to working with you to resolve any and all concerns between you and your Helpers. 


To report a claim related to a Tote, please click here to download and complete the claim form. Our customer support team will contact you within 48 hours of receipt of the claim form. Please don't hesitate to contact us with any questions.

We'll need some information to get started on your claim.

Pro Tip: Please feel free to visit our support page for answers to many commonly asked questions.