Terms & Conditions
Last Revised: August 28, 2019
Welcome to Totable—the app from Totable, Inc. ("Totable," "we," "us," or "our") that connects you with drivers and movers (each, a "Helper") who will move your household goods.
These Terms of Service ("Terms") apply to your access and use of the mobile application (the "App"), website ("Site") and other online products and services (collectively, the "Totable Platform") of Totable.
Accepting these Terms
BY DOWNLOADING THE APP OR OTHERWISE ACCESSING OR USING THE TOTABLE PLATFORM, YOU AGREE TO BE BOUND BY ALL OF THE TERMS BELOW. Please read all of the terms before you use the Totable Platform. If a term does not make sense to you, please let us know. If you don't agree to all of the terms below, you may not use the Totable Platform.
We reserve the right to change these Terms from time to time. For example, we may need to change these Terms if we come out with a new feature. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review these Terms periodically to stay informed about our practices. Whenever we make changes to these Terms, they are effective when the revised Terms are posted unless we notify you otherwise. If you continue to use the Totable Platform after the revised Terms have been posted, then you will be deemed to have accepted the changes to these Terms.
Description of the Totable Platform
Through the Totable Platform, you can submit a request (a "Request" or “Tote”) for Helpers with a box truck to pick up the item(s) you specify (each, an "Item") for loading, unloading, moving, hauling, lifting, assembly or disassembly (the "Services"). The Totable Platform will allow you to search available service times and book a Tote at a pickup time that works for you. You will receive a binding guaranteed estimate (the "Estimate") for the fee that will apply to completing your Request. Once you submit the payment information for the Tote, your Tote will be sent out to our Helpers. You will be able to communicate with that Helper through the Totable Platform to confirm and coordinate certain logistics involved with completing your Request on the day of your Tote. During the Tote, the actual fees for services will be calculated for completing your Tote, resulting in the total charge for services (the "Services Fee"). You represent and warrant that the Items related to any Tote are your personal property and you have all right, title and permission to request and allow the loading, unloading, moving, or lifting of any Items, and that the performance of the Services by a Helper will not result in the violation of any third party's ownership or privacy rights. For more information about the Totable Platform, please see our FAQs at
When you create an account you must maintain the security of your password and accept all risk that someone may access your account without your permission. If you discover or suspect any Totable Platform security breaches, please let us know as soon as possible. You represent and warrant to us that all information that you provide in connection with your account is accurate, truthful, current and complete. Totable reserves the right to deny any account at our discretion.
Payment for Services
You must provide credit card information to submit a Request. You are responsible for paying the applicable Services Fee for any completed Services. Once you submit a Request, we will collect payment for the applicable deposit. At arrival to the final destination, your Helper will estimate the unload and collect final payment for all Services. You will have the option of paying an additional gratuity (a "Tip") to the Helper, and your credit card account will be charged for the sum of the Services Fee, any Tip, and the fees for any additional services you may request. You agree to make all payments to the Helper through the Totable Platform and will not pay any Helper in cash or means other than directly through the Totable Platform.
Cancelling or Rescheduling a Request
You can cancel or reschedule your reservation for free provided you change at least two business days prior to your move. If you cancel a move within 2 business days of the appointment time, you will forfeit the deposit or be charged the applicable one-hour rate for service if a deposit wasn't provided. If you reschedule a request within 2 business days of your appointment time, you will be charged a $50 fee to reschedule. The fee is given to your Helpers for the lost opportunity to work.
Right to Use the Totable Platform
On the condition that you fully comply with these Terms, Totable grants you a limited, nonexclusive, non-transferable and revocable license to access and use the Totable Platform for your own personal, non-commercial use. However, the App may only be used on mobile devices that you own or control. The terms of this license will also govern any upgrades provided by Totable that replace and/or supplement the original App, unless the upgrade is accompanied by a separate license, in which case the terms of that license will govern. Except as expressly authorized by these Terms, you may not (a) modify, disclose, alter, translate or create derivative works of the Totable Platform, (b) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Totable Platform, (c) disassemble, decompile or reverse engineer any of the software components of the Totable Platform, (d) copy, frame or mirror any part of the Totable Platform, (e) interfere with or disrupt the integrity or performance of the Totable Platform, or (f) attempt to gain unauthorized access to the Totable Platform or its related systems or networks.
Prohibited Use of the Totable Platform
You may not post or otherwise make available on or through the Totable Platform any of the following:
• Private information of any other persons (including names, email addresses, phone numbers, Social Security numbers and financial information);
• Content that is libelous, defamatory, abusive, offensive or hateful; • Content that is obscene, pornographic, indecent or sexually explicit, depicts graphic, excessive or gratuitous violence;
• Content that is illegal, harmful or offensive or that would encourage, solicit, foster, glorify or provide instructions for any criminal or civil offense;
• Content that may infringe, misappropriate or violate any intellectual property rights, rights of privacy, rights of publicity or any other rights of others;
• Viruses, corrupted data or other harmful, disruptive or destructive files or code; • Content that, in Totable's judgment, is objectionable, may restrict or inhibit another from enjoying the Totable Platform or may expose Totable or users of the Totable Platform to harm or liability of any type; and/or
• Content that you are contractually or legally required to keep confidential. Also, you may not do any of the following in connection with the Totable Platform or other users:
• Use the Totable Platform in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Totable Platform or that could damage, disable, overburden or impair the functioning of the Totable Platform;
• Collect any personal information about other users; • Intimidate, threaten, stalk, bully or otherwise harass other users;
• Post spam or commercial messages through the Totable Platform;
• Create an account or submit a Request if you are not over 13 years of age;
• Use the Totable Platform for any illegal or unauthorized purpose or to engage in, encourage or promote any activity that is unlawful or that violates these Terms; or
• Circumvent or attempt to circumvent any filtering, security measures, rate limits or other features designed to protect the Totable Platform, its users, or third parties.
Your use of the Totable Platform is at your own risk. Totable is not responsible or liable for the conduct of, or your interactions with, any other users (whether online or offline) or for any related damage or harm. As a provider of interactive services, Totable is not liable for the content of any Requests. Although we have no obligation to screen, edit or monitor Requests, we reserve the right, and have the discretion, to screen, edit or remove any Requests at any time, for any reason and without notice.
Established Maximums Per Crew Size
Choosing the correct moving crew size is a critical piece to ensure safety and efficiency. Totable uses the following maximums per crew size category:
2 Helpers - Up to 15 furniture pieces + 30 boxes
3 Helpers - Up to 20 furniture pieces + 40 boxes
4 Helpers - Up to 30 furniture pieces + 60 boxes
Reducing the number of Helpers could prolong your move and increase its cost or result in scheduling issues. If you're unsure of your crew size, please contact us and we'll be happy to help. Totable Helpers will make every attempt to move your items up to the established maximums per category. If your items exceed the established maximums for your selected crew size, you will be able to schedule another Tote to move additional items.
What items are considered to be furniture pieces?
Item's considered to be furniture pieces are listed below. Please note, each article in a set is counted individually as a furniture piece.
Living room sets
Dining room sets
Items that Cannot be Moved
Totable currently doesn't provide moving services for the items listed below. Please review to ensure clarity on items we are not able to move at this time:
Potentially dangerous items
These items can include, but aren’t limited to:
Open containers of liquid
Gasoline, oil, or antifreeze
Open alcohol containers
Nail polish remover
Paints and paint thinners
Items with excessive odor
Open & non-sealed food containers
In general, movers will move most food for you except perishables. However, you should consider whether it’s a good idea. At Totable, we recommend you throw out any food in glass jars and anything perishable, instead of trying to transport them to your new home, as they can crack, leak or mold before arrival. On the other hand, non-perishables like boxed or canned items, dried fruits, spices, or oils usually transport well.
Valuables and documents
We understand that valuable are irreplaceable. For that reason, it's always best to consider keeping any valuables with you at all times. That’s because even if we can reimburse you for the items, they’re typically things that can’t truly be replaced for sentimental reasons. Valuables can include, but aren’t limited to:
Collections (coins, stamps, etc.)
High value items (baby grand piano, instruments, rare collections, etc.)
Important documents (deeds, wills, bonds, stocks, etc.)
We reserve the right to decline any moves consisting of extremely large, fragile, or breakable items. Please don't hesitate to contact us should you have any questions.
Packing and Unpacking
Totable is not responsible for damage to items packed by the customer. Boxes containing fragile or breakable items must be properly labeled.
Accessibility and Arrival Window
We only ask that you ensure that your helpers have access to both pickup and deliver your items at the time of service. Totable requires that access to your pickup location be provided for up to 2 hours after your scheduled pickup time. This arrival window helps to ensure service if/when unforeseen circumstances occur. If your item/s is store bought, please snap a picture of your receipt in app, confirm that the retailer allows third party pickup by Totable, then we'll handle the rest!
Customers will be charged for waiting time at the appropriate hourly rate. Totable reserves the right to cancel Services at the appropriate cancellation fee should the customer delay Services.
Fuel and Travel Fees
Totable has a transparent travel fee to ensure all customers are aware of all costs. We do not charge a travel fee on local moves - within 20 travel miles of our office. Beyond 20 travel miles, the travel fee is equal to $1.50 per travel mile.
The travel fee covers the cost of driving from our office to the service location/s and from the final location back to our office at 144 E Craighead Rd, Charlotte, NC 28206.
There are no mileage fees for local Moving Services within the coverage area. Mileage fees are applicable to Delivery Services. For Delivery Services, the transparent mileage fee is equal to $2 per mile. Mileage will be calculated by adding the distance in miles from the origin location and destination location.
All claims for loss, damage or overcharge must be submitted here. Claimant must immediately notify a Helper of all claims for concealed damage. Totable must be given reasonable opportunity to inspect damaged items in original packaging.
Although our movers will be careful with your possessions, from time to time damages may occur. If damages are caused by our Services, we reserve the right to repair the damage(s) in question. If we determine that damages cannot be repaired, we reserve the right to either replace or compensate (actual cash value) for the damage. If there is damage, notify us immediately. Our Helpers will collect information including images and comments before they leave your site. If you discover damage after the move, call our customer service team within 7 days of your move. By using Totable Services, you agree to adhere to these terms.
By using the Totable Platform, you release item(s) shipped by Totable to a value of 60 cents per pound per item should the item(s) be damaged. This protection is provided at no additional cost beyond the Services Fee. This level of protection covers your item(s) to the extent required by the uniform North Carolina Utilities Commission Maximum Rate Tariff No.1.
Items of Particular Value
Totable does not assume any liability whatsoever for documents, currency, credit cards, jewelry, watches, precious stones or articles of extraordinary value including accounts, bills, deeds, evidences of debt, securities, notes, postage stamps, stamp collections, trading stamps, revenue stamps, letter or packets of letters, alcoholic beverages, firearms, coin collections articles of peculiarly inherent or intrinsic value, precious metals or articles manufactured there from. We will not accept responsibility for safe delivery of such articles if they come into our possession with or without our knowledge.
Extraordinary Value Item/Article Declaration
By using the Totable Platform, you acknowledge that Totable's liability for loss for any article valued in excess of $100 per pound per item will be limited to the $100 per pound for each pound of the damaged item (based on actual item weight) not to exceed the declared value of the entire shipment, unless you have specifically identified such articles on the "What would you like to move?" screen of the Totable Platform including the stated value of the item(s) being transported.
Totable shall not be liable for any damages resulting from delays in transporting household goods resulting from an act of God or fault or neglect of any unforeseen entities.
Failure to Pay for Services
Payment for Services is due in full at arrival to the final destination location. Failure to pay for 100% of the outstanding Service charges will result in a customer default. In the event you fail to pay for Services, items will be confiscated for a period of time until payment for all Services is received by the Company in full.
North Carolina - In accordance with NC state law, all items held in default will be subject to applicable storage in transit fees and will held for a maximum of 14 days before being disposed of.
Reporting and Removal
Totable users may report content to Totable that they think violates these Terms, and Totable may remove such content, suspend or terminate the account of the user who posted or otherwise made available such content and/or take additional action to enforce these Terms against such user.
Also, in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Totable has adopted a policy of terminating, in appropriate circumstances and at Totable's sole discretion, subscribers or account holders who are deemed to be repeat infringers. Totable may also at its sole discretion limit access to the Totable Platform or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
If you believe that anything on the Totable Platform infringes upon any copyright that you own or control, you may file a notification with Totable's Designated Agent as set forth below:
Designated Agent: Totable, Inc.
Address of Designated Agent: 1000 NC Music Factory Blvd, Suite C6, Charlotte NC 28206
Email Address of Designated Agent: email@example.com
Fax Number of Designated Agent: 800.484.0289
Phone number of Designated Agent: 800.484.0289
Please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. If you knowingly misrepresent in your notification that the material or activity is infringing, you may be liable for any damages, including costs and attorneys' fees, incurred by Totable or the alleged infringer as the result of Totable relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
As between you and Totable, all information, materials and content of the Totable Platform, including text, graphics, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, source and object code, format, queries, algorithms and other content is owned by Totable or is used with permission. When you create, share, link to, or otherwise make available any Requests, you grant us a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Requests throughout the world in any manner or media, on or off the Totable Platform. Totable reserves all rights not expressly set forth in these Terms. You hereby irrevocably waive in favor of Totable any and all moral rights that you may possess in or to any Requests.
Any suggestions, comments or other feedback you give us about the Totable Platform (the "Feedback") will constitute our confidential information. We are free to use, disclose, reproduce, license, distribute and exploit this Feedback as we see fit, without compensation to you or any obligation or restriction because of any intellectual property rights or otherwise.
By accepting these Terms or using the App you affirmatively consent to Totable's collection, use, disclosure and storage of your location information. You may revoke your consent with respect to Totable's collection, use, disclosure and storage of your location information at any time by deleting the App from your mobile device, or by changing the privacy settings on your mobile device. Please know that if you revoke your consent by doing one of the foregoing or you delete or deactivate your account, we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period.
If you consent to our collection of location information and you do not subsequently stop the collection of this location information, Totable will continue to collect this location information. If you consent to our collection of location information, subsequently stop the collection of this location information and later consent to the collection of this location information, Totable will resume the collection of location information.
Totable takes reasonable measures to protect your location information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
EXCEPT AS REQUIRED OTHERWISE OF TOTABLE BY APPLICABLE LAW, THE TOTABLE PLATFORM AND ANY OTHER SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE (INCLUDING REQUESTS) ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM AND EXCLUDE ANY AND ALL OTHER WARRANTIES, CONDITIONS, AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), AND ALL OTHER TERMS WHICH MAY BE IMPLIED INTO THESE TERMS BY LAW, WITH RESPECT TO THE TOTABLE PLATFORM AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE TOTABLE PLATFORM (INCLUDING REQUESTS) AND THE SERVICES PERFORMED BY HELPERS.
Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL TOTABLE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROPERTY, PHYSICAL LOSSES, DEATH OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS, THE TOTABLE PLATFORM (INCLUDING THE APP AND ANY REQUEST OR BID), SERVICES PERFORMED BY HELPERS, AND/OR THIRD-PARTY SERVICES OR MATERIALS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) AND EVEN IF TOTABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
FOR ANY LOSS OR DAMAGE THAT IS NOT EXCLUDED UNDER THESE TERMS, THE TOTAL LIABILITY OF TOTABLE AND ITS DIRECTOR, EMPLOYEES, AGENTS, AFFILIATES AND INVESTORS WILL NOT EXCEED THE FEE TO DOWNLOAD THE APP (IF ANY) AS OPPOSED TO ANY OTHER FEES/COSTS INCLUDING, BUT NOT LIMITED TO, ANY FEES ASSOCIATED WITH YOUR DEVICE.
You will defend us from and against any actual or threatened suits, actions, proceedings (at law or in equity), and claims, and indemnify us for any and all damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses (including reasonable attorneys' fees, costs, penalties, interest, and disbursements) arising from or related to any of your conduct with respect to the Totable Platform or your violation (or alleged violation) of these Terms or the rights of any third party by you or any person using your Totable account.
Third Party Software
The software you download consists of a package of components, including certain third party software provided under separate third party license terms. Your use of this third party software in conjunction with the App in a manner consistent with the terms of these Terms is permitted, however, you may have broader rights under the applicable third-party license terms, and nothing in these Terms is intended to impose further restrictions on your use of this third-party software.
Changes to the Totable Platform
Totable reserves the right in our discretion to review, improve, change or discontinue, temporarily or permanently, the Totable Platform and/or any features, information, materials or content on the Totable Platform with or without providing notice to you. Totable will not be liable to you or any third party for any changes or discontinuance of the Totable Platform or any part of the Totable Platform.
Consent to Electronic Communications
By using the Totable Platform, you agree that we may communicate with you electronically regarding your use of the Totable Platform and that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that the communications be in writing. To withdraw your consent from receiving electronic notice, please notify us at firstname.lastname@example.org.
Suspension and Termination
Totable may suspend or terminate your rights to access or use the Totable Platform (including the App) for any reason or for no reason at all and with or without notice at Totable's discretion. Suspension or termination may include restricting access to and use of the App. All of the terms of these Terms (excluding the license grant) will survive any termination or suspension.
Governing Law; Arbitration
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH TOTABLE AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM TOTABLE. These Terms shall be governed by and construed in accordance with the laws of the State of Washington and the United States of America, without resort to any conflict of law provisions.
In the event of any controversy or claim arising out of or relating in any way to these Terms or the Totable Platform, you and Totable agree to consult and negotiate with each other and, recognizing your mutual interests, try to reach a solution satisfactory to both parties. If we do not reach settlement within a period of 60 days, then either of us may, by notice to the other demand mediation under the mediation rules of the American Arbitration Association in Seattle, Washington. We both give up our right to litigate our disputes and may not proceed to arbitration without first trying mediation, but you and Totable are NOT required to arbitrate any dispute in which either party seeks equitable and other relief from the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. Whether the dispute is heard in arbitration or in court, you and Totable will not commence against the other a class action, class arbitration or other representative action or proceeding.
If settlement is not reached within 60 days after service of a written demand for mediation, any unresolved controversy or claim will be resolved by arbitration in accordance with the rules of the American Arbitration Association before a single arbitrator in Seattle, Washington. The language of all proceedings and filings will be English. The arbitrator will render a written opinion including findings of fact and law and the award and/or determination of the arbitrator will be binding on the parties, and their respective administrators and assigns, and will not be subject to appeal. Judgment may be entered upon the award of the arbitrator in any court of competent jurisdiction. The expenses of the arbitration will be shared equally by the parties unless the arbitration determines that the expenses will be otherwise assessed and the prevailing party may be awarded its attorneys' fees and expenses by the arbitrator. It is the intent of the parties that, barring extraordinary circumstances, arbitration proceedings will be concluded within 90 days from the date the arbitrator is appointed. The arbitrator may extend this time limit only if failure to do so would unduly prejudice the rights of the parties. Failure to adhere to this time limit will not constitute a basis for challenging the award. Consistent with the expedited nature of arbitration, pre-hearing information exchange will be limited to the reasonable production of relevant, non-privileged documents, carried out expeditiously.
For any disputes that are not handled by arbitration, you agree that any action at law or in equity arising out of or relating to these Terms shall be filed only in the state and federal courts located in Seattle, Washington and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms or the use of the Totable Platform.
Enforcement of these Terms is solely at Totable's discretion. Failure to enforce any part of these Terms in some instances does not constitute a waiver of our right to enforce the same or other part of these Terms in other instances. If any provision of these Terms is or becomes unlawful, void or otherwise unenforceable (including the warranty disclaimers and liability limitations above), then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remaining provisions of these Terms will continue in full force and effect. The section headings of these Terms are for reference purposes only and will not affect the meaning or interpretation of these Terms. These Terms (and the other policies and terms referred to above) make up the entire agreement between you and us regarding the Totable Platform and the Services, and they supersede any prior agreements that may have been made.
If you have any questions about these Terms, please email us at email@example.com or send a letter to:
1000 NC Music Factory Blvd.
Charlotte, NC 28206
Notice for California Users
If you are a California resident, you may have these Terms mailed to you electronically by sending a letter to the address above with your electronic mail address and a request for these Terms. Under California Civil Code Section 1789.3, California Website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.
Notice Regarding Apple
Apple, Inc. and Other Third-Party Beneficiaries. You acknowledge and agree that Apple, Inc. ("Apple") and its subsidiaries are third-party beneficiaries of this Agreement and further that (a) upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party; (b) this Agreement is conducted between you and Totable only, and not Apple; (c) Totable, and not Apple, is solely responsible for the Software and the content thereof; (d) Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software; (e) to the maximum extent permitted by applicable law, Apple will have no warranty obligation with respect to the Software; and Totable, and not Apple, will be responsible for any claims,
losses, liabilities, damages, costs or expenses attributable to any failure of the Software to conform to any applicable warranty; (f) in the event of any third party claim that the Software or your possession and use of that Software infringes that third party's intellectual property rights, Apple will not be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim; and (g) Apple will not be responsible for addressing any of your claims or any third party claims relating to the Software or your possession and/or use of the Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation